ServiceOps capabilities

Asset Management

Connect asset records to owners, lifecycle status, services, licenses and contracts.

Functionality

What you can manage

  • Unified Asset Records
  • Ownership & Custody
  • Lifecycle Status
  • Service & Dependency Links
  • License & Contract Records
  • Inventory Reconciliation
In your operations

Part of your ServiceOps workflow

Coordinate service requests, tickets, tasks, asset records and service commitments across human and agent workflows.

A service request arrives. Categorize it, link the affected asset, route the work and track completion against the service target.

Explore the complete domain →
Control & visibility

Define the scope before execution

Set the applicable policies, connected resources and approval requirements. Review the result of each action and route exceptions to the responsible team.

Service work tracked from intake to verified resolution, including ownership, dependencies and escalation.

See Asset Management in your environment.

Discuss your systems, required integrations, permission scopes and rollout priorities with our team.

Discuss your requirements →