Privacy notice

Contacting Simorin

Email links open your email application. The demo form collects your name, work email, company, message, optional role, industry and company website, and your browser-reported time zone so our team can respond to your request. Cloudflare processes the submission and security verification, including your IP address, and includes the connection IP address in the enquiry email. Time zones are detected automatically from the browser when the form is submitted; IP addresses may reflect a VPN or proxy. Google Workspace delivers the enquiry to info@simorin.com. Avoid sending credentials or sensitive operational records.

Website preferences

The site stores your selected colour theme in browser local storage under simorin-theme. The production website uses Google Analytics 4 to understand visits and website usage, including pages viewed, browser and device details, and approximate location. Google processes this measurement data. The Google tag loads only after you accept analytics. You can reject analytics or change your choice using Privacy choices in the footer. Your choice is stored for up to 180 days. Withdrawing stops future measurement; it does not automatically erase information already received by Google. No separate advertising tags are installed. See our Cookies & Browser Storage notice for details. Cloudflare Turnstile provides abuse protection on the contact page.

Hosting and service data

Cloudflare provides website delivery and security; Google Workspace and Apps Script handle enquiries, and Google Analytics processes optional measurement data. These providers may process information outside your country. The specific contracting entities, processing countries, transfer safeguards and retention settings are still being verified. We do not claim that website data stays exclusively in Switzerland or in a product customer’s selected region.

Privacy requests

For questions about personal data or to submit a privacy request, contact info@simorin.com. Depending on applicable law, you may request access, correction, deletion, restriction or portability, object to relevant processing, and withdraw consent for future processing. We may need proportionate identity verification. You may also complain to the Swiss Federal Data Protection and Information Commissioner or another competent supervisory authority.

Purpose and scope

We use enquiries to respond, discuss requirements and arrange requested demonstrations. The contact-form agreement does not subscribe you to a newsletter or authorize optional analytics. This notice covers the website and business enquiries; customer-controlled product data requires the applicable customer agreement and DPA.

Where applicable, processing grounds include your consent for optional analytics, requested pre-contract steps, and legitimate interests in responding to business correspondence and protecting the website, subject to applicable legal requirements.

Retention

Enquiries may exist in email and provider systems. Their retention periods, security-log retention and Google Analytics event-data settings still need to be finalized and documented. The product’s proposed 12-month activity-evidence period is not a website retention policy. Browser storage durations are described in the Cookie notice.