Customer agreements

Business subscriptions

SIMORIN is intended for businesses and organizations. The customer agreement and accepted order will define service scope, private pricing, billing measures, term, renewal, support and responsibilities. Prices are provided through a quote rather than a public price list.

Monthly and annual commitments are planned. Payment frequency, cancellation and renewal provisions must appear in the terms accepted for the order; this overview does not create or change a commitment.

Data, AI and deployment schedules

A completed DPA will address customer personal data. Deployment and security schedules will allocate responsibilities for hosted, private-cloud, self-hosted, restricted-network or air-gapped environments. Availability and technical requirements must be confirmed for the selected deployment.

Read the data-processing overview and AI and acceptable-use overview.

Trials and pilots

Free trials and paid pilots will have an agreed scope and duration. The intended baseline uses synthetic or demo data; real customer data and production connections require an explicit scope and safeguards. A demonstration request does not enroll you in a paid service.

MSPs, MSSPs and resellers

Managed services and resale require the relevant partner terms, including end-customer authority, tenant separation, support and data-processing responsibilities. White-label use and sublicensing require separate written authorization.

Private documents and acceptance

Customer orders, prices, deployment details and signed schedules are exchanged privately. A link to this website does not itself demonstrate customer acceptance of a contract. Security evidence may be shared through an appropriate controlled process once available.